SUPPORT CENTER
Frequently
Asked Questions
Znajdź odpowiedzi na najczęściej zadawane pytania dotyczące naszej platformy i zakupów w Chinach.
About Finds.ly
Finds.ly is the most advanced QC search engine on the market, supporting Taobao, Weidian, and 1688 with full photo history. We aggregate quality control photos to help you shop with confidence.
No, we are purely a search engine and resource platform. We help you find quality products and QC photos, but the actual purchases are made through shipping agents.
No, we are an independent platform dedicated to improving the shopping experience for the community by providing transparency.
Finds.ly generates revenue through partnerships with shipping agents. When users choose a shipping agent through our platform, we may earn a commission or referral fee. This allows us to keep the service free for everyone.
Buying from China
A shipping agent (like Kakobuy, CNFans, or USFans) acts as your proxy in China. They buy products for you, receive them at their warehouse, take QC photos, and then ship them to your country.
Yes, most Chinese marketplaces like Taobao and 1688 do not ship directly to international customers. An agent is necessary to bridge this gap.
We support multiple agents including Kakobuy, CNFans, and USFans. We recommend checking our 'Supported Agents' list for reliable options.
Using the Platform
Quality Control (QC) photos are taken by your shipping agent once a product arrives at their warehouse. They allow you to inspect the item's quality before it is shipped internationally.
Just paste a link from Taobao, Weidian, or 1688 into our search bar, and we'll show you all available QC photos for that product from various agents.
Yes, using Finds.ly to search for products and view QC photos is completely free for all users.
Safety and Security
Always use a reputable shipping agent, check QC photos carefully, and research sellers before purchasing. Finds.ly helps by providing historical QC photos for products.
Any issues with purchasing or shipping should be handled through your chosen shipping agent's customer support.